Research reveals a hole in the hospitality industry’s cybersecurity

Research reveals a hole in the hospitality industry’s cybersecurity

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Employees in the hospitality industry are struggling with passwords, a new study by NordPass reveals. Of the 17 industries surveyed, hospitality employees most often used the company name as their password. Instead of coming up with an advanced password to protect your business account, people simply enter the company name as the password.

In addition, only 29% of employees in companies in the hospitality industry have unique passwords. This means that more than two-thirds of employees reuse passwords between accounts.

“Password reuse is a major issue that poses a major threat to both consumers and businesses. When one password is compromised, all other accounts are also compromised,” said NordPass’ security expert. The house, Chad Hammond, said.

The survey also revealed the top 10 most common passwords used by employees in the hospitality industry. Surprisingly, the most common one is a “password”.

The top 10 passwords in the hospitality industry are:

  • password
  • 123456
  • Company name 123 *
  • company name*
  • company name*
  • Hello123
  • Company name 1 *
  • company name*
  • company name*
  • Company name 1 *

* This password is a company name or a variation thereof (eg company name 2002). The company name has not been announced.

Researchers have analyzed data from public third-party infringements that have affected Fortune 500 companies. In total, the data analyzed contained 15,603,438 violations and were classified into 17 different industries. Researchers investigated the top 10 passwords used in each industry, the percentile of unique passwords, and the number of data breaches affecting each industry.

With the rise of domestic and international travel, the hospitality industry needs to pay more attention to cybersecurity again.

Simple passwords are extremely dangerous to all users, but businesses and their employees need to pay special attention to cybersecurity. For example, in February, a serious computer breach occurred at a water treatment facility in Florida. The company used an unsupported version of Windows without a firewall and shared the same TeamViewer password between employees. And in December 2020, SolarWinds suffered a major data breach as it protected one of its servers with the password “solarwinds123”.

Nord Pass provided some insights into proper password usage.

1. Create a complex and unique password, update it regularly and save it in your password manager. Adopting a password manager for company-wide use is the best way to keep your business account secure. Password management solutions provide a secure way to store, share, and manage passwords in one place.

2. Use multi-factor authentication or single sign-on. Enterprises should use multi-factor authentication when possible to add a layer of security. Another great idea is to take advantage of single sign-on and password synchronization. With single sign-on, employees are less likely to revert to improper password practices, such as creating and writing down common passwords.

3. Educate employees about password hygiene and potential risks. It’s important to note that employees should not mix work and personal accounts. This not only protects the identity of the individual, but also protects all information relevant to the employer in the event of a breach.

Consumer breaches can spread beyond personal accounts and expose businesses. Such data breaches can have a domino effect on multiple organizations by reusing credentials in personal and business accounts.

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